Why Southwest beats the rest

Southwest has spirit. Here a list of "68 Reasons Why I’ve loved working at Southwest Airlines" from a departing employee:
A selection:
- The response you receive when you tell someone that you work for Southwest Airlines.
- Halloween – how many people can say they’ve seen their CEO in platform boots and a cod piece?
- Rapping, singing, flipping, and beat-boxing Flight Attendants.
- There is no shortage of peanuts or peanut references.
- Employees first, Customers next, Shareholder’s last.
- 36 years of profitability.
- The “no drinking before 5p” rule.
Read it. It's great. http://bit.ly/7RauP2
About us: Medallia software enables the whole company to listen to customer feedback and systematically act to improve the customer experience: http://medallia.com