Everything Jeff Bezos of Amazon knows - (Medallia favorite):
On the occation of buying Zappos, Jeff Bezos shares everything he knows about building a business:
- Obsess over customers, not competitors
- Innovate for your customers
- Think long term - 5 years or more
- It's always day 1
via youtube.com
About us: Medallia software enables the whole company to listen to customer feedback and systematically act to improve the customer experience: http://medallia.com
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