Medallia Ideas

"Maite Foriasky, head concierge at The Setai in Miami's South Beach, won't soon forget working around the clock for the guest wanting to ship a tiger to London--on two days' notice. The British guest had become smitten with a local woman who agreed to move across the pond with him "only if she could take her pet tiger with her," says Foriasky, who sought assistance from experts at the Miami Metro Zoo."

The Swiss magnate approached Thomas Wolfe, concierge at the Fairmont Hotel in San Francisco, around 9:30 a.m. and rattled off a litany of things he needed by day's end: A haircut, a dinner reservation at Gary Danko, a booking for his return flight to Zurich … and a Ferrari GTO.
The veteran concierge didn't skip a beat.
"Any color preference, sir?"
"Something dark," he said. "And I don't want to spend over $5.5 million."

Tarantulas to roast

"Raphael Pallais, the concierge at the newly re-opened Plaza Hotel in New York City, went on a crazy quest for live tarantulas for a guest obsessed with bringing some home to roast--then eat."

"At the Ritz-Carlton Cancun, a loyal guest for whom money was clearly no object, requested a private screening of a film on the beach. There was one problem: Said guest did not like sand between his toes. Could the sand be covered somehow?
Reams and reams of white carpet were brought in from Mexico City and unfurled across a stretch of beach."

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