We are Medallia, and this is our blog about customer experience, business performance, designing improvement, and more. Visit our products and solutions site for more information.

Subscribe

Medallia Ideas

« Back to blog

Why Southwest beats the rest

Southwest has spirit.  Here a list of "68 Reasons Why I’ve loved working at Southwest Airlines" from a departing employee:

A selection:

  • The response you receive when you tell someone that you work for Southwest Airlines.
  • Halloween – how many people can say they’ve seen their CEO in platform boots and a cod piece?
  • Rapping, singing, flipping, and beat-boxing Flight Attendants.
  • There is no shortage of peanuts or peanut references.
  • Employees first, Customers next, Shareholder’s last.
  • 36 years of profitability.
  • The “no drinking before 5p” rule.

Read it. It's great.  http://bit.ly/7RauP2

 

About us: Medallia software enables the whole company to listen to customer feedback and systematically act to improve the customer experience:  http://medallia.com